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Hire a Freelance Technical Support Engineer

Symbotic is searching for individuals who flourish in a quick paced, arrangements situated and innovative conditions. The Technical Support Engineer will assume a hands-on part in legitimate tasks of the Symbotic framework at our Client's site. The qualified competitor will be in charge of getting, organizing, recording and currently settling end client encourage demands. The applicant will likewise aid issue determination that is included with the activities. 

Find a Freelance Technical Support Engineer

Assess recorded resolutions and dissect patterns for approaches to avert future issues. 

Field approaching help demands from end clients through an assortment of roads, for example, phone, email, Skype and in addition Cases by means of Online CRM. 

Apply symptomatic utilities to help in investigating. 

Access programming refreshes, drivers, learning bases, and much of the time made inquiries assets on the Internet to help in issue determination. 

Recognize and learn proper programming and equipment utilized and upheld by the association. 

Perform hands-on fixes at the work area level, including introducing and redesigning programming, actualizing document reinforcements, and designing frameworks and applications. 

Test fixes to guarantee issue has been sufficiently settled. 

Perform present determination subsequent meet-ups on encourage demands. 

Create encourage sheets and learning base articles for end clients. 

Perform continuous exercises, for example, reinforcements, OS and application fixing, executing different upkeep contents, and observing the site IT foundation. 

Willing to give accessible as needs be bolster scope to clients. 

Capacity to movement in North America up to 60% at first, travel necessity will be decreased to 10% to 20% after starting preparing period.


The main result of this effort is the Up Performance Analyzer that has been selected by the Argentine Internet Chamber (CABASE) for the analysis of traffic between Internet service providers (ISPs) in Argentina, which connect to Network Access Points (NAPS). ) that the camera has throughout the country. The project has the support of the Internet Society that has donated equipment to run the Up Performance Analyzers there.


The Up Performance Analyzer follows the state of the observed flows, detecting in real time the limitations to the performance increase of each one. Each connection can be limited by the capacity of the network, by the speed of generation of data at source, or by the capacity of the receiver of the data.

The flows limited by the network are those that try to obtain the available capacity and are those that provide more information about the quality of the experience (QoE) of the user.


The available capacity is obtained by the Up Performance Analyzer not only for connections limited by the network but also for those limited by origin or destination, through the study of packet times in both directions of each connection.


And you can detect problems of excessive buffer delays (buffer bloating), asymmetric traffic volume, saturation of bottlenecks, defective links and transceivers, saturation of processing in content caches, loss problems, and incidence of each type of limitation in total traffic, and number of connections.


It is important to highlight that traffic is not injected into the network, To Find a Freelance Telecom Engineerpassive measurements are used: analyzing the actual traffic of the users. The analysis covers end-to-end communication, not limited to the performance of the links and interfaces where the Up Performance Analyzer is running, which can be located in the Internet Exchange Point (IXP), in the Internet service provider (ISP), or even in the client.


Each Up Performance Analyzer of the camera processes the exchange traffic of many providers, then delivering consolidated information from each one to the Network Management System of the camera through SNMP to be used in the Network Operation Center (NOC).


Know more: Fiber Optics Technician

psushanth Jul 17 · Tags: freelance, telecom